Privacy Policy

Last Updated: March 17, 2026

Introduction

AASTHA CHARITABLE TRUST FOR WELFARE OF THE MENTALLY CHALLANGED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ananddham.org (the "Site") and use our services, including donations via Razorpay. Please read this policy carefully. If you do not agree with the terms, do not access the Site.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a donation through our Site
• Sign up for our newsletter
• Fill out a contact form
• Register for events or volunteer programs
• Communicate with us via email or phone

The personal information we collect may include:

• Name, email address, phone number, and postal address
• Payment information (processed securely by Razorpay – we do not store credit/debit card details)
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Process donations and provide receipts
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and information about our activities (you may opt-out at any time)
• Improve our website and services
• Comply with legal obligations

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but some parts of the Site may not function properly. We use cookies to:

• Remember your preferences
• Understand how you interact with our Site
• Analyze site traffic and usage patterns

Third-Party Services (Razorpay)

We use Razorpay as our payment gateway for processing donations. When you make a donation, your payment information is collected and processed directly by Razorpay in accordance with their Privacy Policy and Terms of Service. We do not store or have access to your credit/debit card or UPI details. Razorpay may collect additional information such as your IP address, device information, and transaction details for fraud prevention and compliance.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist us in operating our website and conducting our activities (e.g., Razorpay, email marketing platforms), under confidentiality agreements.
• To comply with legal obligations, enforce our policies, or protect our rights.
• With your consent.

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent at any time where we rely on consent to process your data
• Opt-out of marketing communications
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the information below.

Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• By email: ananddham2016@gmail.com
• By phone: +91 93168 89518
• By mail:
  AASTHA CHARITABLE TRUST FOR WELFARE OF THE MENTALLY CHALLANGED
  Village Adroda, Opp. Kings Villa,
  Ta: Bavla, Dist: Ahmedabad,
  Pin – 382220, India

This Privacy Policy is compliant with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Indian IT Act, 2000, and aligns with Razorpay's requirements.